In the event of difficulty

What if I don't receive your text messages?

Texts are sent to the number provided upon booking.
If you aren’t receiving our texts, you can call one of our advisers at +33(0)1 41 27 77 93. Please make sure you have your booking reference to hand.

What if I don't receive your emails?

Emails are sent to the email address provided upon booking.
If you aren’t receiving our emails, you can call one of our advisers at +33(0)1 41 27 77 93. Please make sure you have your booking reference to hand.

Who can I contact in the event of difficulties?

Emails are sent to the email address provided upon booking.
If you aren’t receiving our emails, you can call one of our advisers at +33(0)1 41 27 77 93. Please make sure you have your booking reference to hand.

Who can I contact in the event of difficulties?

Our advisers are on hand to help at any time on +33(0)1 41 27 77 93 or by emailing [email protected] Please make sure you have your booking reference to hand.

I can't get through to your customer service desk. How can I contact you?

You can contact our customer service desk at any time by emailing [email protected]

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